✔ Help you learn how to develop a successful team and manage their performance
✔ How to hire the right staff and understand recruitment
✔ Promote effective leadership, motivation and delegation
✔ Improve your customer service skills
✔ Our distance learning qualification allows you to study wherever you are in the world
✔ Dedicated tutors provide support and guidance, helping you complete your assignments in line with your personal timetable.

Overview
Suitable for: Supervisors, team leaders and junior management. Students will gain the confidence and management skills required to motivate and manage a team
Entry Requirements: None
Duration: 12 months or less
Assessment: Six work-based written assignments
Fee: Non-NAJ Full Member £1250+VAT, NAJ Full Member £945+VAT
Modules
Understanding your role, dealing with stress and effective time management.
How to manage your team’s performance; including appraisal techniques and handling tough interviews.
The Effective Training Sessions unit provides guidance for structuring excellent in-store training. The second unit focuses on the vital skill of coaching, which will help your team succeed.
How do you hire the right staff? This module introduces key resources and approaches to planning, preparing and carrying out successful interviews.
Motivate your team by learning the skills to listen and communicate effectively.
Managing the most important person in the company - your customer. Review and implement quality improvement points within your organisation.
Progression
The JET Professional Jewellers' Management Diploma is the perfect next step for graduates of the JET 2 Certificate. Graduates are encouraged to apply for Personal Associate Membership, which offers many benefits, including the use of P.J. Dip. after their name.
If from an independent retail jeweller, we urge graduates to join the JET Business Network; a like-minded professional community to help you succeed in the industry.
View JET Business Network
Bookings
Fees
Non-NAJ Full Member £1250+VAT
NAJ Full Member £945+VAT
All bookings are subject to the NAJ's Terms and Conditions
Funding
Full or part-funding may be available via Association Financial Support, however funding must be applied for before enrolling onto the programme.
Enrolment
Enrolments will be processed monthly after the enrolment deadline (15th of each month) and may take up to 15 working days.
Be the best manager you can be

Start your jewellery education
Need more information?
Email the team
Call 0121 237 1110