Inspire consumer confidence and increase sales with an NAJ Retailer Membership

Do you own a consumer-facing business, from high street shops to online stores? Our Retailer Membership offers peace of mind to consumers and a range of benefits to help take your business to the next level.


Become an NAJ Member


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Retailer Membership benefits

Branded materials - communicate the NAJ's Mark of Quality to customers, helping you stand out from your competitors and increase consumer confidence

Free legal advice 24-hours a day - when problems arise, we offer you peace of mind, no matter the time of day

Consumer dispute resolution service - save time and money dealing with tricky customers or clients. Our mediation service will help you come to a legal and confidential resolution

Courses and seminars - advance your staff's knowledge and improve customer relations with our tailored education programmes

Online exposure for your business - including webpage listings and free press release submission service to boost your profile and promote your business

Security alerts from Safergems - help protect your valuable assets and give you peace of mind

Preferential rates - on services such as card processing and software, saving you time and money

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All this value from just £310 plus VAT a year

(Excluding a one-off application fee of £100+VAT)


How to Apply

The better we know our members, the better we can serve their individual needs. The application form is designed to determine the kind of stock you sell and whether you provide in-house services such as jewellery repair. This information helps us promote your business and tailor relevant events and offers.


Give your business a boost. Register to download your registration form.

Become an NAJ Member


Please email your completed form to membership@naj.co.uk.

You must also include a signed copy of the Customer Charter with your application form.

View your benefits