Website Visitors

If you continue to browse and use the NAJ website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern NAJ’s relationship with you in relation to this website.

The term ‘NAJ’ or ‘us’ or ‘we’ refers to the owner of the website which is the National Association of Jewellers. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to constant change without prior notice. Third party content is received in good faith.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without NAJ’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland, Wales and Northern Ireland.

Information Collection

The National Association of Jewellers website and associated platforms only collect data submitted by a visitor in order to provide a service or answer an enquiry. It does not automatically capture or store personal data from visitors to the site, other than to log IP addresses and session information. This information is used only for administration of the site system and in the compilation of usage statistics.

Cookies

When you first visit the www.naj.co.uk website, we will send you a cookie. A cookie is a small file that can be placed on your computer's hard drive for record-keeping purposes, and we will use them to do a number of things.

Cookies help us to recognise you when you next visit the website and note the pages you visit.

This allows us to tailor the service we provide to your preferences. Cookies may be used to compile statistics in regard to the use of services, or to patterns of browsing. When used in this manner, you are not individually identified, and information collected in this manner is only used in aggregate.

You are not obliged to accept a cookie from us, and you may modify your browser so that it will not accept cookies. For information on how to achieve this please refer to the Help section on your browser, or contact your system administrator.

Cookies Used within this Website

The following cookies are used on this website.

What is the Legal Position on Cookies?

The law about use of non-essential cookies changed in May 2011. You can find more information about this from the Information Commissioner’s Office.

In the meantime, you can tell your web browser to notify you whenever a website attempts to set a cookie. You can also tell your browser to disable and/or refuse all cookies, although doing so may affect your experience of many websites. Each browser has slightly different ways of handling cookies but you can usually find out how to do it via the ‘Help’ or ‘Settings’ options on your browser.

There’s also a really useful site called All About Cookies  - which is a free resource to help marketers and consumers understand the issues surrounding the use of cookies.

Disclaimer

Every care has been taken in the compilation of the information on this site to ensure that all information is up-to-date and accurate. The National Association of Jewellers accepts no liability in connection with any loss, damage or inconvenience arising as a consequence of any use of, or the inability to use any information on this site. Information contained on this site does not constitute legal or other professional advice.

Membership

As a member of the National Association of Jewellers you are agreeing to the following Declaration to the NAJ National Committee:

• I/We hereby apply to be admitted as a member of the National Association of Jewellers of Great Britain and Ireland, subject to the memorandum and articles and byelaws of the British Allied Trades Federation.
  • I/We approve and promise to observe the conditions of membership, byelaws and Code of Conduct as laid down by the Association and as from time to time amended.
  • I/We fully understand that should my/our membership cease for whatever reason(s), I/we will no longer display or use any emblem and title of the Association or imply in any way membership of, or approval by, the Association.
  • We understand that if I/we wish to resign from membership, I will have to give the NAJ three months’ notice. The NAJ reserves the right to collect the pro-rata subscription rate within the three month notice period.
  • I/We understand that if a complaint is made by any consumer or business against my organisation, this may be investigated by the NAJ compliance officer. The NAJ reserves the right to suspend my membership.
  • I/We agree that whilst a member we will pay the subscription for membership as from time to time decided by the National Committee.
  • I/We understand that if any information given on the application form is found to be incorrect after membership has been granted, after due consideration by the Association and in its own absolute discretion, the National Committee may decide that the applicant’s membership shall cease forthwith, or that it may not be renewed after the current membership period has ended.
  • I/We understand that the Association may consult local branches (formally N.A.G.) or centres, affiliated associations, banks, credit reference agencies or other sources to establish suitability for membership and give any necessary authority to do so.
  • I/We understand that if this membership application is turned down or deferred, the Association will not normally give the reason.
  All new application and existing members must disclose any subsequent criminal convictions (apart from spent convictions) including those of persons involved in the management or control of your business (‘connected persons’). If you are aware that you or any connected persons are or have been the subject of a police investigation, then you must also disclose this, even if this does or did not lead to you or such connected persons being prosecuted. If you or any connected persons commit or are found to have committed an act of fraud or dishonesty (whether or not giving rise to legal proceedings), are convicted of a criminal offence or fail to disclose a criminal offence to the NAJ, then your application for membership may be refused or your membership may be terminated with immediate effect.

For new applications:

• Your company must be at least a year old. Companies with less than one year's trading history may only apply for the foundation category of membership.
  • All applicants are required to sign to the NAJ's Code of Conduct, a summary is contained within the application form.
  • All individuals/companies are asked to list two references on their application.
  • The Association reserves the right to reject applications. In the unlikely event that your application is rejected the application fee may be non-refundable.
• For existing members:
• Understand that from time to time the NAJ’s Code of Conduct and associated Codes of Practice will be updated.
  • All members must notify the Association with any change to address, employee numbers or other information that may affect your membership subscription.

For existing members:

• Understand that from time to time the NAJ’s Code of Conduct and associated Codes of Practice will be updated.
• All members must notify the Association with any change to address, employee numbers or other information that may affect your membership subscription.

Data Protection

As part of your membership of the National Association of Jewellers we will retain your details for the purpose of sending you information by post, telephone or email about NAJ services and membership benefits.

Unless you advise us that you do not wish them to be released, we may also supply your details in response to enquiries, in accordance with our key role of promoting members’ services and products, and we may list your details on the NAJ website. We may also disclose your details to third parties who have agreements with the NAJ for the delivery of membership services and benefits.

The NAJ and the third parties may contact you by telephone, fax, mail or email. NAJ undertakes not to sell your details for any purpose. If you do not wish your details to be used in accordance with this policy, please advise the membership team.

Use of Personal Information

By signing the declaration to the National Committee, you confirm that the information supplied in the application is true and complete to the best of your knowledge and give consent to British Allied Trades Federation Ltd (BATF) trading as the National Association of Jewellers to verify this information by whatever means deemed necessary.

You also consent to BATF searching information held by a credit reference agency and understand that this search will be recorded and information relevant to this risk assessment will be recorded on your membership application file. By submitting an application and maintaining your membership you agree that information supplied will be held in accordance with the Data Protection act 1998 shouldn’t this be GDPR? and understand that you have the right to request a copy of all information held about yourself subject to an administration fee.

Education

Short Courses and Workshops

1. Payment Terms

1.1. Payment must be received upon enrolment or within 30 days of invoice date. International bookings will not be confirmed until payment has been received.

1.2. We accept payment by BACS or selected credit/debit cards.

2. Cancellations, Non-attendance, Transfers and Substitutions

2.1. All cancellations and requests to transfer must be made in writing to the Education Department either by email (education@naj.co.uk) or letter and will be acknowledged in writing.

Cancellations

2.2. There is no charge for cancellations received 31 or more days before the start of an Event.

2.3. Cancellations received 15-30 days before the start of an Event are subject to a cancellation fee of 25% of the Event fee.

2.4. Cancellations received 8-14 days before the start of an Event are subject to a cancellation fee of 50% of the Event fee.

2.5. Cancellations received 0-7 days before the start of an Event are subject to a cancellation fee of 100% of the Event fee.

2.6. If the delegate has previously transferred from an alternative Event or Event date and then subsequently cancels from the new Event or Event date, then the cancellation fee charged will revert to the balance of the fees applicable at the time of the original transfer.

Non-attendance

2.7. If the delegate fails to attend the Event, the full Event fee is payable.

Transfers

2.8. There is no charge for transferring to an alternative Event or Event date, provided the request is received 29 or more days before the start of the original Event. One free transfer can be made per delegate, per annum after which there will be a transfer fee of 25% of the original Event fee for each further transfer request.

2.9. Requests to transfer received 15-28 days before the start of the original Event will be subject to a transfer fee of 50% of the original Event requests to transfer received 0-14 days before the start of the original Event will be subject to a transfer fee of 75% of the original Event fee.

Substitutions

2.10. Delegates may send a substitute to an Event but must give the NAJ a minimum notice of five working days.

3. Visa Refusal Refund Policy

The following policy applies to Event bookings where the delegate requires a student or work visa in order to enter the UK.

3.1. If you are booking for an Event and are travelling from a country outside the European Economic Area (EEA) you may require a student or work visa in order to gain entry to the UK. More information is found at www.ukvisas.gov.uk.

3.2. Please allow sufficient time before the start of the Event for your visa application procedure. If you are refused a visa we will provide a full refund of the Event fee. In order to make the refund we will require a copy of your visa application and the notification of rejection of the application.

3.3. Where we are informed of a visa application refusal less than 29 days before the start of the Event, you will incur an administration fee of 50% of the Event fee.

JET Qualifications and Training Programmes

4. Payment Terms

4.1. Payment must be received upon enrolment or within 30 days of invoice date. International bookings will not be confirmed until payment has been received.

4.2. We accept payment by BACS, direct debit or selected credit/debit cards.

4.3. If the student delays their progress through a Qualification such that they fail to submit all assessed work within the advised Qualification duration (see the relevant Qualification web pages at www.naj.co.uk/qualifications) without agreed extensions in place, the NAJ reserves the right to cancel the Qualification or to charge a re-enrolment fee, which is the full Qualification fee.

5. Cancellations, Non-attendance and Transfers

5.1. All cancellations and requests to transfer must be made in writing to the NAJ Education Team either by email (education@naj.co.uk) or letter and will be acknowledged in writing.

Cancellations

5.2. Cancellation of a Training Programme will be accepted if the cancellation is within seven days of the original enrolment date, and the student has not commenced study of the Training Programme.

5.3. There is no charge for cancellation if the cancellation request is received within three months of the Qualification enrolment date and the student has not submitted any work for assessment.

5.4. If the student wishes to cancel from a Training Programme or Qualification once study has commenced, the full fee is payable.

Transfers

5.5. Students are unable to transfer to another Training Programme or Qualification once they have commenced study.

5.6. Substitution of a new student from the same company onto a Qualification will be accepted within three months of the enrolment date, but only if the enrolled student has not yet submitted any work for assessment. Substitutions will be subject to an administration charge of £60

5.7. Substitution of a new student onto a Training Programme is not permitted.

6. General

6.1 You will receive automated email confirmation of your Event, Qualification or Training Programme registration upon booking. Confirmation of the Event, Qualification or Training Programme details will be issued by the NAJ Education Team no later than five working days prior to the Event or Qualification start date. This will include confirmation of timings, location and programme. If you do not receive these details, please contact the Education Department via email at education@naj.co.uk

6.2 If you are added to an event waiting list,we will notify you no later than five working days prior to the start date if a place becomes available. Places will be allocated on a first come, first served basis. The standard payment terms will apply.

6.3 It may be necessary for reasons beyond the NAJ’s control to change the content, timing, speakers or venue for an Event.

6.4 The NAJ reserves the right to cancel an Event if there are insufficient registrations. We will cancel Events not later than five working days prior to the scheduled start date. In this instance, we will issue a full refund of Event fees or, if the registrant prefers we will provide the option to transfer to another Event.

6.5 The NAJ will not accept responsibility for any travel or other costs incurred by the registrant should an Event be cancelled or postponed.

6.6 The NAJ will not accept responsibility for any equipment delegates chose to bring with them to an Event. 

6.7 The NAJ reserves the right to revise these terms and conditions without notice.